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When you visit our website at www.bellicon.ch, we utilise your personal data, i.e. collect, process and use such data. In the following, we would like to explain our use of your personal data. We comply with the provisions of Swiss data protection legislation.
Data controller with regard to compliance with data protection legislation is bellicon Schweiz AG, Schlossberg 5a, CH 5454 Bellikon, Switzerland. If you have any questions about data protection or want to exercise rights or claims with regard to your personal data, please contact us by email at email@example.com.
This website uses analysis software made available by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). This includes Google Analytics and Google Webmaster Tool (hereinafter collectively referred to as “Analysis Software”). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie on how you use this website (including your IP-address) is usually transferred to a Google server in the USA and stored and processed there.
In case IP anonymisation is activated in this Service, Google will, in Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area, truncate the User’s IP address before transmission. Only in exceptional cases will the full IP address of the User be sent to a server of Google in the USA and truncated there. On behalf of the operator of this website, Google will use this information for analysing the utilisation of the Service by the User, for compiling reports on the User’s activities while s/he uses the Service, and for rendering further services related to the use of the Service and Internet use to the operator of this website. The transmission of this data by Google to third parties will take place only on the basis of statutory provisions or within the scope of contract data processing. Under no circumstances will Google user data be combined with other data recorded by Google.
You are able to prevent the storage of the cookies by selecting the appropriate settings in your browser software; we would like to point out however that, if you do so, you may not be able to use all functionalities of our website to their full extent.
Moreover, you are able to prevent the recording of the data generated by the cookie and relating to your use of the website (incl. your IP address) and their transmission to Google, as well as the processing of this data by Google, by downloading and installing the Plugin available at the following link: (http://tools.google.com/dlpage/gaoptout?hl=de).
Further information concerning the terms and conditions of use as well as data protection and data privacy can be found at http://www.google.com/analytics/terms/de.html or at http://www.google.com/intl/de/analytics/privacyoverview.html. We would like to draw your attention to the fact that, on this website, Google Analytics code is supplemented by the code “gat._anonymizeIp();“ to ensure the anonymised collection of IP addresses (so-called IP-Masking).
If you visit certain pages on our website before the cookie expires, Google and we will be able to see that you clicked on the ad and were referred to this page. Every advertiser is assigned a different cookie. It is therefore not possible to track cookies via the websites of advertisers.
If you wish to deactivate conversion tracking cookies, you can adjust the settings in your browser to block cookies from the domain "googleadservices.com".
This website uses technology offered by Google Inc. to collect and store anonymised information on the surfing behaviour of website visitors for marketing purposes. This data is stored on your computer with the help of so-called "cookie" text files. Google Inc. uses an algorithm to analyse surfing behaviour and is subsequently able to display specific personalised ad banners and ads on other websites (so-called Publishers). Under no circumstances is it possible to use the data to personally identify the visitor to the website. The collected data is merely used to improve website presentation. It is not used in any other way or made available to third parties.
You can object to this completely anonymised analysis of your surfing behaviour on this page by clicking on the following opt-out link: http://www.google.com/privacy_ads.html.
We use your data to send requested information on bellicon’s range of products and other special offers to the email address provided by you. You can unsubscribe from these emails at any time.
The Customer is aware of and consents to the Seller storing their personal data required for the processing of the order on data media. For the operation of www.bellicon.com and for the purpose of executing and performing the contract, agents as well as various service providers are active on our behalf, for instance for rendering IT services and website hosting or for payment and product shipment, to whom we pass on the data required for the performance of the tasks and for billing and accounting (e.g. name and address).
Insofar as we use data for a purpose that requires your consent in accordance with statutory provisions, we will always ask for your express permission and record your consent in accordance with data protection regulations. You are able to revoke the consent granted at any time with effect for the future and/or object to the future use of your data for advertising, marketing and market research purposes. To withdraw your consent or to let us know that you object to such future use of your data, a simple message to us is sufficient. For this purpose, you are able to use the contact details provided above, without incurring any further cost other than transmission charges at the base rate.
This website uses Social Plugins (“Plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Plugins can be recognised by one of the Facebook logos (white “f” […] on a blue tile or “thumbs up” symbol) or they are marked with the additional text “Facebook Social Plugin”. The list and the appearance of the Facebook Social Plugins may be found here: https://developers.facebook.com/docs/plugins/.
When a User accesses a page of our website, which contains such a Plugin, his/her browser will establish a direct connection to the servers of Facebook. Facebook directly communicates the content of the Plugin to the User’s browser and it will then be integrated in the website by the browser. The website provider thus has no influence on the scope of the data which Facebook collects with the help of this Plugin and therefore informs the Users in accordance with its knowledge: The integration of the Plugin provides the information to Facebook that a User accessed the relevant page of our website. If the User is logged on to Facebook, Facebook is able to attribute the visit to his/her Facebook account. When a User interacts with the Plugins, for instance when s/he clicks the Like Button or submits a comment, the relevant information is sent by their browser directly to Facebook and stored there. If a User is not a member of Facebook, it is nevertheless possible that Facebook obtains his/her IP-address and stores it. According to Facebook, only an anonymised IP-address is stored in Germany.
As regards the purpose and the scope of data collection and the further processing and use of the data by Facebook as well as the associated rights and possibilities to change browser settings to protect your privacy, please refer to the Data Use Policy of Facebook at https://www.facebook.com/about/privacy/.
If a User is a member of Facebook and does not want Facebook to collect data about him/her via this website and links it to his/her member data stored at Facebook, the User needs to log out from Facebook prior to visiting our website and delete relevant Facebook cookies. Similarly, it is possible to block Facebook Social Plugins by means of browser add-ons, for instance by means of the “Facebook Blocker”.
This website uses Social Plugins of the social network Twitter (Twitter, Inc, 795 Folsom St., Suite 600, San Francisco, California, 94107, USA).
In order to prevent Twitter from collecting the data generated when you visit our website, please log out from Twitter before accessing our site. In order to prevent Twitter from gaining general access to your data via Internet websites, you are able to block Twitter Social Plugins by means of an add-on for your browser (e.g. "Twitter-Blocker", https://disconnect.me).
This website uses Social Plugins of the social network of Pinterest (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA). When you visit this website, the Plugin establishes a direct connection between your browser and the Pinterest server. Pinterest is thus able to receive the information that you accessed this website with your IP-address. When you click the “Pin it” button while you are logged on to Pinterest with your Pinterest user account, you are able to share contents of this website over the Pinterest network. This enables Pinterest to assign the visit of these website pages to your user account.
We thank you for your visit to our website www.bellicon.com and your interest in our company and our offers. Despite careful control of the contents, we do not assume any liability for external links to third-party contents, as we have not initiated the transfer of this information, did not select the addressee of the transmitted information and the transmitted information ourselves or have amended any such information ourselves.
The protection of your personal data in connection with the collection, processing of use on the occasion of your visit to our Internet pages is an important concern for us. The collection, processing and use of your personal data takes place within the scope of the statutory provisions on which you may for instance obtain information on the website www.bfd.bund.de.
In the following, we explain which information we record on the occasion of your visit to our websites and how this information is used.
Controller with regard to compliance with data protection legislation is bellicon Deutschland GmbH, Carlswerk, Drahtlager 2.09, Schanzenstraße 6-20, 1063 Cologne. If you have any questions about data protection or want to exercise rights or claims with regard to your personal data, please contact us by email at firstname.lastname@example.org.
a) When visiting the Website
Whenever a customer (or any other visitor) visits our website, the Internet browser used on your device (computer, laptop, tablet, smartphone, etc.) automatically sends information to the server of our website. This information is temporarily stored in a so-called log file.
The following data is in this connection collected and stored, without any action on your part, until the time of automatic deletion:
Our justified interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR is based on the following purposes:
In no event will we use the collected data for the purpose of drawing any conclusions as to your person.
b) When using our Contact Form
Should you have questions of any kind, we offer you the possibility to contact us via a Contact Form provided on our website. In this connection, the specification of your name and of a valid email address is at least required, so that we know, who sent the enquiry and are able to answer it. Further information may be provided on a voluntary basis.
The data processing for the purpose of establishing contact with us takes place in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily granted consent.
The personal data collected by us for the use of the Contact Form will be automatically erased after the inquiry you have sent us has been answered.
c) When concluding a contractual Relationship
Upon the conclusion of a contractual relationship on our website (e.g. within the scope of a purchase contract for a product or registration for a seminar at bellicon Academy) or via affiliates of bellicon, we ask you to provide the following personal data:
The above-mentioned data are processed for the handling of the contractual relationship. The processing of the data is performed on the basis of Art. 6 para. 1 sentence 1 lit. b GDPR. The storage period is restricted to the contractual purpose and, if applicable, legal and contractual retention regulations.
For the handling of your orders, we cooperate with bellicon AG (Lucerne, Switzerland), on the basis of an agreement on commissioned data processing.
d) When registering for our Newsletter
If you expressly consented in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your email address for sending you our newsletter on a regular basis.
Deregistration is possible at any time, for instance via a link at the end of a newsletter. Alternatively, you can send us your deregistration request also via email to email@example.com (it is best to use the reference: "Deregistration/Abmeldung Newsletter").
e) When submitting a Critique
We offer you the possibility to assess our products and to publish the critique on our website. Should you wish to do so, we ask you to provide the following information: Name and email address, and the product you purchased. Additional information can be provided on a voluntary basis.
The processing of data which you provided in connection with your critique takes place in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily granted consent.
The personal data provided by you when sending the critique will be erased automatically after the erasure of the critique. You can have a critique erased at any time by sending an email to firstname.lastname@example.org.
No transmission of your data to third parties for purposes other than those listed below takes place.
We disclose your data to third parties only, if:
In these cases, the volume of the disclosed data is however restricted to the necessary minimum.
Our data protection and data privacy provisions are in compliance with the applicable provisions of data protection legislation and the data are processed only in the Federal Republic of Germany and in Switzerland. The latter country was considered a third country by the European Commission, which ensures an appropriate level of data protection. In this regard, there are no reservations on the part of the European Commission concerning transmission of data to Switzerland and the transmission is possible on the basis of Art. 44 GDPR. Further information in this connection may be obtained from the website of the European Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en. No transmission is made or intended to be made to other third countries.
Upon your request, we will be pleased to inform you whether and which personal data are stored with regard to your person (Art. 15 GDPR), in particular on the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the intended storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge complaints, the origin of your data, if these were not collected by us, and on the existence of automated individual decision-making, including profiling.
You also have the right to rectify any incorrectly collected personal data or to have incompletely collected data completed (Art. 16 GDPR).
Moreover, you have the right to demand the restriction of processing of your data by us, if the legal prerequisites are fulfilled (Art. 18 GDPR).
You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to demand transmission of the data to another controller (Art. 20 GDPR).
Moreover, you have the so-called "Right to be forgotten", i.e. you are entitled to demand that we erase your personal data as soon as the legal prerequisites for such erasure are fulfilled (Art. 17 GDPR).
Irrespective of the above, your personal data will automatically be erased by us, when the purpose of the data collection no longer exists or the data processing has been unlawful.
In accordance with Art. 7 para. 3 GDPR you have the right to revoke your consent given to us at any time. As a consequence, we will not be permitted to continue the processing of data that was performed on this basis in the future.
You in addition have the right to object at any time against the processing of your personal data, if a right to object is provided for by law. In the event of a legally valid objection, your personal data will also be automatically erased by us (Art. 21 GDPR).
If you wish to avail yourself of your right of revocation or objection, just send an email to email@example.com
In the event of any violations of the provisions of data protection legislation, you are able, in accordance with Art. 77 GDPR, to lodge a complaint with the competent supervisory authority. The competent supervisory authority is both the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen/Data Protection Officer for Data Protection and Freedom of Information of North Rhine-Westphalia (https://www.ldi.nrw.de/) and any other supervisory authority.
The collected data are stored by us as long as this is required for the performance of the contracts concluded with us or as long as you have not exercised your right to erasure or to transfer of data to another company.
In the cookie, information is stored that results in each case from the specifically used device. This however does not mean that we directly obtain knowledge of your identity.
Moreover, we employ cookies to statistically record and analyse the use of our website and to optimise our offers for you. These cookies enable us to automatically recognise that you have already visited our website when you visit our website again. These cookies are automatically deleted after a predefined period of time.
The data processed by cookies are required for the aforementioned purposes to safeguard our justified interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Most browsers automatically accept cookies. If you do not wish that we recognise information on your computer, kindly change the settings of your Internet browser in such a way that it deletes cookies from your computer hard disk, blocks all cookies or warns you before a cookie is saved. In the Help and Support area of your Internet browser, you will find information on how you can delete or block cookies. There, you will find instructions on how to find the file or directory in which cookies are stored.
When you leave our website via a link or clicking a banner ad and thus are redirected to third-party sites, it may happen that the addressee of the target page you clicked will also store cookies on your device. We are legally not responsible for such cookies. As regards the use of such cookies and the information stored in these by our advertising partners, you may wish to compare their data privacy policies.
When making available our website, Java-Applets and Java-Script are being used. If you do not wish to avail yourself of these utilities or contents for security reasons, you should deactivate the relevant setting of your browser.
On our website, we use online-marketing measures and tracking tools for analysing the behaviour of the users on our website. By means of this statistical recording, we intend to design our website appropriately and in a needs-based manner and continuously adapt it for you as our user, optimise its utilisation and enhance its attractiveness and functionality.
The use of the online marketing and tracking measures employed by us is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, section 15 sub-section 3 TMG (German Telemedia Act). Our aforementioned interests are justified within the meaning of the aforementioned provision.
a) Google Analytics
For the purpose of appropriately designing and continuously optimising our web pages to respond to users' needs, we employ Google Analytics, a web analysis service offered by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google").
In this connection, pseudonymised usage profiles are established and cookies (see also section 5 et seq.) are stored. The information generated by the cookie on your use of this website, such as browser type/version, operating system used, referrer-URL (the website visited beforehand), host name of the accessing computer (IP-address) and the time of the server request are sent to a server of Google in the USA and stored there. The information is used to analyse the use of the website, to compile reports on website activities and to render additional services in connection with the use of the website and Internet for the purposes of market research and needs-based design of these websites. These purposes also constitute our justified interest in the data processing. The legal basis for the use of Google Analytics is section 15 sub-section 3 TMG in conjunction with Art. 6 para. 1 sentence 1 lit. f GDPR.
This information may also be transferred to third parties insofar as this is legally required or if third parties process these data on our behalf within the framework of commissioned data processing. In no event will your IP-address be combined with other data of Google. The addresses are anonymised, so that no attribution is possible any more (so-called IP-Masking).
The data sent by us and linked to cookies, user identifiers (e.g. User-ID) or advertising-IDs are automatically erased after 14 months. The erasure of data whose retention period has expired takes place automatically once a month.
Further information concerning the terms and conditions of use as well as data protection and data privacy of Google Analytics may be found at http://www.google.com/analytics/terms/de.html or at http://www.google.com/intl/de/analytics/privacyoverview.html.
You are able to prevent the installation and storage of cookies by means of corresponding settings of your browser software; we would like to point out however that, if you do so, you may not be able to use all functionalities of our website to their full extent.
Moreover, you are able to prevent the collection of the data generated by the cookie and relating to your use of the website (incl. your IP-address) as well as the processing of these data by Google, by downloading and installing the browser plug-in available at the following link https://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser add-on, in particular in the case of browsers on mobile devices, you can also prevent data collection by Google Analytics by clicking immediately on the following link. An opt-out cookie is set that prevents the future collection of your data when you visit this website: deactivate Google Analytics. The opt-out cookie is valid in this browser only and only for our website and is stored on your device. When you delete the cookies in this browser, you need to set the opt-out cookie again.
b) Google AdWords / Conversion Tracking
We in addition use the online advertising programme "Google AdWords" and the Conversion Tracking within the framework of Google AdWords. Google Conversion Tracking is an analysis service provided by Google.
When you click an advertisement placed by Google, a cookie for the Conversion Tracking is stored on your device. These cookies expire after 30 days, do not contain any personal data and thus do not serve personal identification purposes.
When you visit certain Internet pages of our website and the cookie has not yet expired, Google and we can recognise that you clicked the advertisement and were redirected to this site. Each Google AdWords customer receives a different cookie. Thus, it is not possible to track cookies via websites of AdWords customers.
The information obtained by means of the Conversion cookie serves to prepare Conversion statistics for AdWords customers who opted for Conversion Tracking. In this connection, the customers are informed of the overall number of uses who clicked their advertisement and were redirected to a site equipped with a Conversion Tracking tag. They however do not receive any information that would permit the personal identification of users. These purposes also represent our justified interest in the data processing. The legal basis for the use of Google AdWords/ Conversion Tracking is section 15 sub-section 3 TMG in conjunction with Art. 6 para. 1 sentence 1 lit. f GDPR.
c) Google Remarketing
d) Google Tag Manager
The Google Tag Manager is used on this website. By means of the Google Tag Manager, it is possible to manage website tags via a user interface. The tool Tag Manager as such (which implements the tag) is a cookie-less domain and does not collect personal data. The tool provides for the triggering of other tags, which in turn may collect data. Google Tag Manager does not access these data. When any deactivation was made at domain or cookie level, this remains in force for all tracking tags, which are implemented by means of Google Tag Manager.
Further information on the Google Tag Manager may be found at https://www.google.com/intl/de/tagmanager/use-policy.html.
e) Facebook Connect/ Facebook Pixel
With your consent, our website uses the so-called "Facebook-Pixel", which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA ("Facebook"). We use it to be able to track the behaviour of the visitors to our website when they have been redirected to the website of the seller after they clicked a Facebook advertisement. This enables the analysis of the efficiency of the Facebook advertisements for statistical and marketing research purposes and the optimisation of future advertising measures. The collected data are anonymous for us as the operator of this website; we are not able to draw any conclusions as to the identity of the users. The data are however stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook is able to use the data for their own advertising purposes, in accordance with Facebook's guideline concerning the use of data. This enables Facebook to place advertisements on the pages of Facebook as well as outside of Facebook. We, as the operator of this website, have no influence on this use of the data. Moreover, a cookie may be stored on your computer for these purposes. In the data privacy information of Facebook, you will find additional information on the protection of your privacy: https://www.facebook.com/about/privacy/.
You are also able to deactivate the remarketing function "Custom Audiences" in the settings area for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do so, you must have registered with Facebook. When you do not have a Facebook account, you can deactivate usage-based advertising of Facebook on the website of the European Interactive Digital Advertising Alliance.
Please click here, if you wish to revoke your consent: OPT-OUT
The use of the technology of Taboola Inc. (1115 Broadway, 7th Floor, New York, New York 10010) enables us to recommend videos fitting your personal interests and thus to individually design our range of offers for you. Taboola determines by means of cookies, which video offers you use and how you move about on our website. For this purpose, device-based data and log data are collected and usage profiles are generated, using pseudonyms. These usage profiles are not aggregated and do not permit to draw any conclusions as regards your personal data.
For more detailed information on Taboola and the possibility to deactivate the use of Taboola and their data privacy information, go to https://www.taboola.com/privacy-policy.
We employ Hotjar, which essentially is a tracking code-based web analysis tool offered by Hotjar Ltd., (Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta). By means of Hotjar, interactions between randomly selected, individual visitors of our website are recorded in an anonymised form. This creates a log of e.g. mouse movements and clicks, with the aim of finding possibilities for improving our offers. Moreover, information on the operating system, browser, inbound and outbound references (Links), geographic origin, as well as resolution and nature of the device accessing our website are analysed for statistical purposes. Moreover, we offer the possibility of an anonymous user feedback via Hotjar by means of so-called "Feedback Pools". The recorded information is not person-related, is stored by Hotjar Ltd. and is not passed on to other third parties. You may find supplementary information on functions and data usage by means of Hotjar at https://www.hotjar.com/privacy. If you do not desire an analysis of your web site by means of Hotjar, you can activate this on all Internet sites that employ Hotjar, by setting a DoNotTrack header in your browser (Hotjar-opt-out).
For the dispatch of newsletters, we utilise the services of MailChimp, an offer of Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service which inter alia enables the organisation and dispatch of newsletters. When you input data for the purpose of receiving newsletters (e.g. your email address), these are stored on the servers of MailChimp in the USA. MailChimp has received a certification in accordance with the "EU-US Privacy Shield". The "Privacy Shield" is an agreement concluded between the European Union (EU) and the USA that shall guarantee compliance with European data protection and data privacy standards in the USA.
With the help of MailChimp, we are able to analyse our newsletter campaigns. When you open an email that has been sent by MailChimp, a file contained in the email (so-called web-beacon) establishes a connection to the servers of MailChimp in the USA. Thus, it is possible to determine whether a newsletter message was opened and which links, if any, were clicked. Moreover, technical information is recorded (e.g. time of retrieval, IP-address, browser type and operating system). We are not able to attribute this information to the respective recipients of the newsletters. They exclusively serve the purpose of statistical analysis of newsletter campaigns. We can use the results of these analyses to better adapt future newsletters to the interests of the recipients.
If you do not wish any analysis by MailChimp, you need to unsubscribe from the newsletter. For this purpose, we provide a relevant link in each newsletter message.
The data processing is performed on the basis of your consent (Art. 6 para. 1 lit. a GDPR), which you can revoke at any time. The lawfulness of the data processing procedures that have already taken place remains unaffected by such revocation.
The data stored by you with us for the purpose of receiving newsletters remain stored by us until your deregistration from the newsletter and will be deleted from both our servers and from the servers of MailChimp after you unsubscribe from the newsletter. Data, which have been stored by us for other purposes (e.g. email addresses for the member section), remain unaffected thereby. For more details, you may wish to consult the data privacy provisions of MailChimp at https://mailchimp.com/legal/terms/.
We have concluded a so-called "Data Processing Agreement" with MailChimp, in which we obligate MailChimp to protect the data of our customers and not to disclose them to any third parties.
We have integrated links to our Internet presences in the social networks (Facebook, YouTube, Twitter, Instagram, Pinterest, Google+) on our website, which can be reached by clicking the respective button on our News Page. We would like to point out in this connection that these are only nks that redirect you to our Internet presence in the respective social network, these are not so-called plug-ins, which enable you for instance to "share" or "like" information on our website in the respective network. As far as we know, it is not technically feasible that the above-mentioned social network can collect personal data on our website by means of this mere linking. When you click any of the links, you are transferred to our Internet presence in the respective social network. As regards the purpose and scope of the data collection made by that network, you may wish to consult the data privacy information of the relevant network.
We endeavour to take any and all necessary technical and organisational security measures to store your personal data in such a way that they are not accessible by third parties or the general public. Should you wish to contact us by email, we would like to draw your attention to the fact that, when using this means of communication, the confidentiality of the transmitted information cannot be ensured in full. We therefore recommend that you send us confidential information exclusively by post.