I just wanted to praise Bellicon for your excellent follow-up and customer care - it is really incomparable to other rebounder companies by far.
Today I received my second Bellicon - I bought my first one last year and it goes in my office for my daytime bouncing and my second one was for my living room for night-time bouncing during tv commercials. It was hard to justify a second Bellicon, but at the end of your summer sale, I finally "justified" it to myself then :-)
My previous rebounders were a Rebound Air which was pretty worthless - a very hard bounce and the springs were constantly breaking. Gave that away within a year or less and bought a Cellerciser (that was way before Bellicons were available in the U.S.). The Cellerciser was better, but, still, with those springs, a hard and jarring bounce and I sometimes had knee problems with it.
Gave the Cellerciser away to a church rummage sale last year and invested in the Bellicon and have never looked back. Of course, the bounce is like jumping on a cloud; SO smooth and fluid - not to mention whisper quiet... But, the main thing I'm so grateful to Bellicon is for curing my plantar fasciitis, which I suffered with for several months previous to buying my first Bellicon. PF is a very painful condition and no one really knows the cause - certain feet ligaments in the arch of the foot are inflammed and it is a very painful condition which I had in both feet! I had to wear special shoe inserts and do special stretching exercises (which only helped for a short time each day), but for most part of every day I was in a great deal of pain and tried to stay off my feet as much as possible. Sometimes at home I had to walk with a walker or cane and a few times at night, I literally had to crawl on my hands and knees to get to the bathroom because it was so painful to put any weight at all on my feet. I was one miserable human being for many, many months because not much was really helping me.
But, when my first Bellicon arrived, I wondered if maybe this might help my condition since I read on the net somewhere where it cured another person of this condition. So, I slowly started bouncing, with shoes on, for just a minute or two at a time, as the pain would allow. For about the first month, I could only gently bounce for a few minutes each day, with shoes on, but after that, I was able to slowly up my time on the Bellicon and, over time, was able to take my shoes off to bounce, then just wore socks, and then, finally, to bounce barefoot! And, within a few months or less, my plantar fasciitis was completely gone! And, now, several months later, it is still gone. Threw away the shoe inserts and now I go barefoot most of the time indoors and, of course, bounce barefoot as well. The Bellicon was the *only* thing I did differently in my daily routine, so I know this is what cured me...!
Of course, there have been other improvements in my health, such as a significantly lower resting heart rate within a month (from 75 to 55), lowered blood pressure down to a normal level, pelvic floor muscles almost immediately strengthened, stronger internal cells (which I can't see, but I know they are stronger), etc. But, the curing of my plantar fasciitis was the most significant condition that was relieved which had a major impact on daily life...
I wrote Phillip and Lauren, plus, posted my story on the Bellicon Facebook page, just in case there were others with this foot condition that could perhaps be helped by my story.
In any case, I diverged here, as I really just wanted to write to say how great your follow-up care is with the Bellicon! The jump start emails were great, I always follow your Facebook page for updated info. and I love all the Bellicon workouts that you send with the Bellicon as well as the many YouTube videos to be found. The other rebounders I've had in the past did zero follow-up, and it just shows you what a superior company Bellicon is. You all don't forget about your customers once you sell them a Bellicon and this is much appreciated.
I also appreciated the safety instructions sent with each Bellicon - these are very practical and needed as well...
Please keep up the good work, good luck with sales, and, with me, you have a customer for life...
Candy Hill of Rector, Arkansas