Data Protection and Data Privacy Policy

Last amended: August 2019

When you visit our site, personal information is used, ie. collected, processed and stored. We would like to explain to you how we use your personal information. We observe the regulations of Swiss data protection law.

Contact Data of the Controller responsible for the Processing of the Data

The Controller with regard to compliance with data protection legislation is Nickian GmbH, Reusssteg 9, 6003 Lucerne, Switzerland. If you have any questions about data protection or want to exercise rights or claims with regard to your personal data, please contact us, Nickian GmbH by email at

Collection and Storage of Personal Data as well as Nature and Purpose of their Use

When visiting the Website

Whenever you as a customer (or any other visitor) visits our website, the internet browser used on your device (computer, laptop, tablet, smartphone, etc.) automatically sends information to the server of the bellicon website This information is temporarily stored in a so-called log file. The following data in this connection is collected and stored, without any action on your part, until the time of automatic deletion:

  • IP-address of the accessing computer as well as device-ID or individual device identifier and type of device
  • the name of the retrieved file and the transmitted data volume, as well as date and time of the retrieval,
  • report on successful retrieval,
  • accessing domain,
  • description of the type of internet browser used and of the operating system of your device as well as the name of your access provider, as the case may be,
  • your browser history data as well as your default web log information,
  • location data, including location data of your mobile device. Please note that you are able to control or deactivate the use of location services on most mobile devices in the setup menu of the mobile device.

    Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

    On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

    You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the plugin available under the following link : (

    Google Conversion Tracking

    Google uses cookies to let us know how many people who click on our ads will subsequently buy our products. The conversion tracking cookie will only be placed in your browser if you click on a Google-served ad that we've opted for conversion tracking. These cookies expire after 30 days and contain no information that personally identifies you.
    If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were redirected to this page. Each advertiser receives a different cookie. Cookies can not be tracked through advertisers' websites.
    If you wish to deactivate cookies for conversion tracking, you can set your browser to block cookies from the domain "".

    Personalized advertising banners and advertisements

    This website uses Google Inc. technology to collect and store information about users' browsing behavior for marketing purposes in anonymous form. This data is stored on your computer using so-called "cookie" text files. Google Inc. uses an algorithm to analyze surfing behavior and then selectively display personalized advertising banners or advertisements on other websites (so-called publishers). In no case can this data be used to personally identify the visitor to this website. The collected data will only be used to improve the offer. There is no other use or disclosure to third parties.

    If you do not wish to participate in the Tracking, you can object to this use by preventing the installation of the cookies from the domain "" by a corresponding setting of your browser software (Deactivation Option). You will then not be included in the Conversion Tracking statistics. For further information and the data privacy policy of Google, go to,

    Receiving information about bellicon offers and others news

    We use your data for the delivery of information you have requested about the offer and other actions of bellicon to the e-mail address you provided. You can unsubscribe from these emails at any time.

    6. Google reCAPTCHA

    For the protection of your inquiries by Internet form we use the service reCAPTCHA offered by Google Inc. The inquiry serves the differentiation whether the input takes place by humans or abusively by automated, mechanical processing. The query includes the transmission of the IP address and any other data required by Google for the service reCAPTCHA to Google. For this purpose your input will be transmitted to Google and used there. However, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA is not merged with other data from Google. These data are subject to the differing data protection regulations of Google. For more information about Google's privacy policy, please visit: You can find an opt-out option at the following link:

    7. Zendesk

    For faster and more efficient processing of customer inquiries we use the ticket system "Zendesk", a customer service platform of Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102. We also use the solution Zendesk Guide as a knowledge database for the FAQ available to you.

    If it’s required to process your inquiry, data like for example your surname, first name, address, telephone number, e-mail address are collected and processed. The legal basis for the processing of your data is our legitimate interest in a fast and efficient processing of your inquiries in accordance with Art. 6 Para. 1 sentence 1 lit. f) GDPR.

    Zendesk is certified as a U.S. provider under the Privacy Shield Agreement and is committed to complying with EU privacy laws. In addition, we have concluded a data processing agreement with Zendesk. This ensures that Zendesk only uses your data within the framework of EU data protection regulations for the processing of enquiries and does not pass them on to third parties.

    For further information on how Zendesk handles your data, please refer to Zendesk's privacy policy:

    If you do not agree to Zendesk processing your request, you can alternatively communicate with us by e-mail, telephone or fax.

    Privacy Policy on Orders

    You are aware and agree that the personal data required to process the order will be stored by bellicon on data carriers. In the operation of and for the execution of contracts intermediaries and various service companies act for us, e.g. for IT services or the hosting or for the payment and delivery of products, to which we pass on the data required for the fulfillment of the task and billing (for example name, address).

    Please click here, if you wish to revoke your consent: Opt-Out from Facebook

    f) Taboola

    If you have given your consent, we use the technology of Taboola Inc. (1115 Broadway, 7th Floor, New York, New York 10010), which enables us to recommend videos fitting your personal interests and thus to individually design our range of offers for you. Taboola determines by means of cookies, which video offers you use and how you move about on our website. For this purpose, device-based data and log data are collected and usage profiles are generated, using pseudonyms. These usage profiles are not aggregated and do not permit to draw any conclusions as regards your personal data.

    For more detailed information on Taboola and the possibility to deactivate the use of Taboola and their data privacy information, go to

    The legal basis is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

    g) Outbrain

    If you have given your consent, we integrate a so-called widget of Outbrain UK Limited, a company having its registered office in London. The service Outbrain is used for drawing your attention to supplementary contents, which are connected to the topics of the contents already read by you. If you did not declare your opt-out, the selection of the contents displayed in the widget is also made on the basis of those contents, which you currently and in the recent past have viewed on our web pages. For this purpose, Outbrain inter alia uses cookies.

    The contents displayed in the widget are controlled and delivered in terms of contents and technology by Outbrain. We do not collect and use personal data in connection with the Outbrain widget. Outbrain provides information on the collection and utilisation of usage and other data in their data privacy policy ( There, you are also able to object to the use of usage and other data for particular purposes (Opt-out). The recommendations of contents in the widget will afterwards no longer be controlled on the basis of usage data recorded by Outbrain.

    The legal basis is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

    h) Hotjar

    If you have given your consent, we employ Hotjar, which essentially is a tracking code-based web analysis tool offered by Hotjar Ltd., (Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta). By means of Hotjar, interactions between randomly selected, individual visitors of our website are recorded in an anonymised form. This creates a log of e.g. mouse movements and clicks, with the aim of finding possibilities for improving our offers. Moreover, information on the operating system, browser, inbound and outbound references (Links), geographic origin, as well as resolution and nature of the device accessing our website are analysed for statistical purposes. Moreover, we offer the possibility of an anonymous user feedback via Hotjar by means of so-called "Feedback Pools". The recorded information is not person-related, is stored by Hotjar Ltd. and is not passed on to other third parties. You may find supplementary information on functions and data usage by means of Hotjar at

    The legal basis is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

    If you do not desire an analysis of your web site by means of Hotjar, you can activate this on all Internet sites that employ Hotjar, by setting a DoNotTrack header in your browser (Hotjar-opt-out).

    i) sendgrid

    For the dispatch of order confirmation messages, we employ the service provider SendGrid. SendGrid is an offer of SendGrid, Inc., 1401 Walnut, Boulder, CO 80302, USA. Information on the data privacy policy of SendGrid may be found at

    j) MailChimp

    For the dispatch of newsletters, we utilise the services of MailChimp, an offer of Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service which inter alia enables the organisation and dispatch of newsletters. When you input data for the purpose of receiving newsletters (e.g. your email address), these are stored on the servers of MailChimp in the USA. MailChimp has received a certification in accordance with the "EU-US Privacy Shield". The "Privacy Shield" is an agreement concluded between the European Union (EU) and the USA that shall guarantee compliance with European data protection and data privacy standards in the USA.

    With the help of MailChimp, we are able to analyse our newsletter campaigns. When you open an email that has been sent by MailChimp, a file contained in the email (so-called web-beacon) establishes a connection to the servers of MailChimp in the USA. Thus, it is possible to determine whether a newsletter message was opened and which links, if any, were clicked. Moreover, technical information is recorded (e.g. time of retrieval, IP-address, browser type and operating system). We are not able to attribute this information to the respective recipients of the newsletters. They exclusively serve the purpose of statistical analysis of newsletter campaigns. We can use the results of these analyses to better adapt future newsletters to the interests of the recipients.

    If you do not wish any analysis by MailChimp, you need to unsubscribe from the newsletter. For this purpose, we provide a relevant link in each newsletter message.

    The data processing is performed on the basis of your consent (Art. 6 para. 1 lit. a GDPR), which you can revoke at any time. The lawfulness of the data processing procedures that have already taken place remains unaffected by such revocation.

    The data stored by you with us for the purpose of receiving newsletters remain stored by us until your deregistration from the newsletter and will be deleted from both our servers and from the servers of MailChimp after you unsubscribe from the newsletter. Data, which have been stored by us for other purposes (e.g. email addresses for the member section), remain unaffected thereby. For more details, you may wish to consult the data privacy provisions of MailChimp at

    We have concluded a so-called "Data Processing Agreement" with MailChimp, in which we obligate MailChimp to protect the data of our customers and not to disclose them to any third parties.

    9. Use of YouTube

    Our website includes videos about YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The videos are stored on and can be played directly from our website. Our website enables you to connect to YouTube. Normally, when you visit a website with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have integrated the YouTube videos with the "extended data protection mode" on our website. YouTube provides this extended data protection mode itself and ensures that no cookies are initially stored on your device. When you visit the relevant website, however, a connection to the "DoubleClick" network of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is established and your IP address is transmitted in "extended data protection mode". In particular, this indicates that you have visited our website. However, this data cannot be specifically assigned to you unless you have registered or are registered with YouTube or another Google service prior to visiting the website.

    As soon as you start the playback of an embedded video by clicking on it, YouTube only stores cookies on your end devices that do not contain any personally identifiable data, unless you are currently logged in to a Google service. These cookies can be prevented by appropriate browser settings and extensions.

    We have neither knowledge nor influence on the possible collection and use of your data by YouTube. For more information, please refer to YouTube's privacy policy at


    In order to be able to offer you Klarna’s payment options, we will pass certain aspects of your personal information to Klarna, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

    General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

    Consent, right of withdrawal and right to object

    If we use data for a purpose that requires your consent in accordance with the statutory provisions, we will always ask for your express consent and record your consent in accordance with data protection regulations. You may revoke your given consent at any time with future effect and / or object to future uses of your data for advertising, market and opinion research purposes. To revoke a consent or for a contradiction a simple message to us is sufficient. You can use the contact details above without incurring any costs other than the base rate transmission costs.

    Use of Facebook social plugins

    This website uses social plugins ("plugins") from the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are recognizable by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook Social Plugins can be viewed here:

    When a user visits a web page of this online offering that contains such a plugin, his browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's browser and integrated into the website by the browser. The provider therefore has no influence on the extent of the data collected by Facebook with the help of this plugin and therefore informs users according to their level of knowledge: By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. If a user interacts with the plugins, for example pressing the Like button or leaving a comment, the information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.

    The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options for protecting the privacy of users, can be found in Facebook's privacy policy: ,

    If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it with his member data stored on Facebook, he must log out of Facebook before visiting the website and delete corresponding Facebook cookies. It is also possible to block Facebook social plug-ins with add-ons for the browser, for example with the "Facebook Blocker".

    Use of Twitter Social Plugins

    12. Up-to-Dateness and Amendment of this Data Privacy Policy

    This website uses Social Plugin from the Twitter social network (Twitter, Inc, 795 Folsom St., Suite 600, San Francisco, California, 94107, USA).

    If you open the website with the plugin, it connects directly to the servers of Twitter via your browser. This will transmit to Twitter the information that you have accessed the page. If you are logged in to your Twitter account, the visit to our site as well as all your interactions related to the social plugin (eg, clicking the "Tweet" button) can be associated with your Twitter profile and saved on Twitter even if If you do not have a Twitter profile, it can not be ruled out that Twitter will save your IP address, so please note the Twitter privacy policy.

    To prevent Twitter from collecting data when you visit our website, log out of the web before you visit. In order to prevent Twitter from accessing your data via websites, you can exclude Twitter social plug-ins with an add-on for your browser (eg "Twitter Blocker",

    Use of Instagram Social Plugins

    On our website plugins of the social network Instagram are integrated. The Instagram plugin can be recognized by the "Instagram button" on our page. If you click on the Instagram button while logged in to the Instagram account, you can link the contents of our websites to your Instagram profile. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the website are not aware of the content of the data transmitted and their use by Instagram. For more information about Instagram's privacy policy, please visit

    Use of Pinterest Social Plugins

    This website uses social plugins from Pinterest's social network (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA). When visiting this website, the plug-in establishes a direct connection between your browser and the Pinterest server. Pinterest can receive information that you have visited this website with your IP address. If you click the "Pin it" button while logged in to Pinterest with your Pinterest account, you can share content on this website and share it on the Pinterest network. This will allow Pinterest to associate your visit to these pages with your account.

    In order to prevent Pinterest from collecting the data when visiting our website, you must log out of your Pinterest account before clicking on the "Pin it" button. For more information, including how to protect your privacy, please refer to the privacy policy of Pinterest:

    Data Security and Data Privacy

    We endeavour to take any and all necessary technical security measures to store your personal data in such a way that they are not accessible by third parties or the general public. Should you wish to contact us by email, we would like to draw your attention to the fact that, when using this means of communication, the confidentiality of the transmitted information cannot be ensured in full. We therefore recommend that you send us confidential information exclusively by post at: Nickian GmbH, Alpenquai 10, 6005 Lucerne, Switzerland