Data Protection and Data Privacy Policy

Last amended: 25 May 2018

When you visit our site www.bellicon.com, personal information is used, ie. collected, processed and stored. We would like to explain to you how we use your personal information. We observe the regulations of Swiss data protection law.

Contact Data of the Controller responsible for the Processing of the Data

The Controller with regard to compliance with data protection legislation is Nickian GmbH, Alpenquai 10, 6005 Lucerne, Switzerland. If you have any questions about data protection or want to exercise rights or claims with regard to your personal data, please contact us, Nickian GmbH by email at info@bellicon.co.uk.

Collection and Storage of Personal Data as well as Nature and Purpose of their Use

a) When visiting the Website

Whenever a customer (or any other visitor) visits our website, the Internet browser used on your device (computer, laptop, tablet, smartphone, etc.) automatically sends information to the server of our website. This information is temporarily stored in a so-called log file.
The following data is in this connection collected and stored, without any action on your part, until the time of automatic deletion:

  • IP-address of the accessing computer as well as device-ID or individual device identifier and type of device,
  • the name of the retrieved file and the transmitted data volume, as well as date and time of the retrieval,
  • report on successful retrieval,
  • accessing domain,
  • description of the type of Internet browser used and of the operating system of your device as well as the name of your access provider, as the case may be,
  • your browser history data as well as your default web log information,
  • location data, including location data of your mobile device. Please note that you are able to control or deactivate the use of location services on most mobile devices in the setup menu of the mobile device. 

Our justified interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR is based on the following purposes:

  • ensuring the smooth establishment of a connection and comfortable use of the website,
  • analysis of system security and system stability, and
  • other administrative purposes.

In no event will we use the collected data for the purpose of drawing any conclusions as to your person.

b) When using our Contact Form

Should you have questions of any kind, we offer you the possibility to contact us via a Contact Form provided on our website. In this connection, the specification of your name and of a valid email address is at least required, so that we know, who sent the enquiry and are able to answer it. Further information may be provided on a voluntary basis.

The data processing for the purpose of establishing contact with us takes place in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily granted consent.

The personal data collected by us for the use of the Contact Form will be automatically erased after the inquiry you have sent us has been answered.

c)    When concluding a contractual Relationship

Upon the conclusion of a contractual relationship on our website (e.g. within the scope of a purchase contract for a product or registration for a seminar at bellicon Academy) or via affiliates of bellicon, we ask you to provide the following personal data:

  • data that personally identify you, such as name and email address, address for invoice and delivery, and telephone number,
  • date of birth,
  • photos,
  • information on your means of payment,
  • additional personal data to whose collection we are legally obliged or entitled and which we require for your authentication, identification or for verifying the data collected by us. 

The above-mentioned data are processed for the handling of the contractual relationship. The processing of the data is performed on the basis of Art. 6 para. 1 sentence 1 lit. b GDPR. The storage period is restricted to the contractual purpose and, if applicable, legal and contractual retention regulations.

For the handling of your orders, we cooperate with bellicon AG (Lucerne, Switzerland), on the basis of an agreement on commissioned data processing.
 
d)    When registering for our Newsletter

If you expressly consented in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your email address for sending you our newsletter on a regular basis.

Deregistration is possible at any time, for instance via a link at the end of a newsletter. Alternatively, you can send us your deregistration request also via email to info@bellicon.de (it is best to use the reference: "Deregistration/Abmeldung Newsletter").

e)    When submitting a Critique

We offer you the possibility to assess our products and to publish the critique on our website. Should you wish to do so, we ask you to provide the following information: Name and email address, and the product you purchased. Additional information can be provided on a voluntary basis.

The processing of data which you provided in connection with your critique takes place in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily granted consent.

The personal data provided by you when sending the critique will be erased automatically after the erasure of the critique. You can have a critique erased at any time by sending an email to info@bellicon.de.

    Google Analytics

    No transmission of your data to third parties for purposes other than those listed below takes place.

    We disclose your data to third parties only, if:

    • you gave your express consent to such disclosure (Art. 6 para. 1 sentence 1 lit. a GDPR),
    • this is required for the performance of contracts to which you are a party (Art. 6 para. 1 sentence 1 lit. b GDPR),
    • there is a legal obligation to disclose the data (Art. 6 para.1 sentence 1 lit. c GDPR),
    • the disclosure is required for the establishment, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data (Art. 6 para. 1 sentence 1 lit. f GDPR).

    In these cases, the volume of the disclosed data is however restricted to the necessary minimum.

    Our data protection and data privacy provisions are in compliance with the applicable provisions of data protection legislation and the data are processed only in the Federal Republic of Germany and in Switzerland. The latter country was considered a third country by the European Commission, which ensures an appropriate level of data protection. In this regard, there are no reservations on the part of the European Commission concerning transmission of data to Switzerland and the transmission is possible on the basis of Art. 44 GDPR. Further information in this connection may be obtained from the website of the European Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en. No transmission is made or intended to be made to other third countries.

    3. Rights of Data Subjects

    Google uses cookies to let us know how many people who click on our ads will subsequently buy our products. The conversion tracking cookie will only be placed in your browser if you click on a Google-served ad that we've opted for conversion tracking. These cookies expire after 30 days and contain no information that personally identifies you.
    If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were redirected to this page. Each advertiser receives a different cookie. Cookies can not be tracked through advertisers' websites.
    If you wish to deactivate cookies for conversion tracking, you can set your browser to block cookies from the domain "googleadservices.com".

    4. Duration of Data Storage

    The collected data are stored by us as long as this is required for the performance of the contracts concluded with us or as long as you have not exercised your right to erasure or to transfer of data to another company.

    5. Cookies

    We use your data for the delivery of information you have requested about the offer and other actions of bellicon to the e-mail address you provided. You can unsubscribe from these emails at any time.

    Privacy policy on orders

    You are aware and agree that the personal data required to process the order will be stored by bellicon on data carriers. In the operation of www.bellicon.com and for the execution of contracts intermediaries and various service companies act for us, e.g. for IT services or the hosting or for the payment and delivery of products, to which we pass on the data required for the fulfillment of the task and billing (for example name, address).

    Please click here, if you wish to revoke your consent: Opt-Out from Facebook

    f) Taboola

    The use of the technology of Taboola Inc. (1115 Broadway, 7th Floor, New York, New York 10010) enables us to recommend videos fitting your personal interests and thus to individually design our range of offers for you. Taboola determines by means of cookies, which video offers you use and how you move about on our website. For this purpose, device-based data and log data are collected and usage profiles are generated, using pseudonyms. These usage profiles are not aggregated and do not permit to draw any conclusions as regards your personal data.

    For more detailed information on Taboola and the possibility to deactivate the use of Taboola and their data privacy information, go to https://www.taboola.com/privacy-policy

    g) Outbrain

    On some of our web pages, we have integrated a so-called widget of Outbrain UK Limited, a company having its registered office in London. The service Outbrain is used for drawing your attention to supplementary contents, which are connected to the topics of the contents already read by you. If you did not declare your opt-out, the selection of the contents displayed in the widget is also made on the basis of those contents, which you currently and in the recent past have viewed on our web pages. For this purpose, Outbrain inter alia uses cookies.

    The contents displayed in the widget are controlled and delivered in terms of contents and technology by Outbrain. We do not collect and use personal data in connection with the Outbrain widget. Outbrain provides information on the collection and utilisation of usage and other data in their data privacy policy (https://www.outbrain.com/legal/privacy). There, you are also able to object to the use of usage and other data for particular purposes (Opt-out). The recommendations of contents in the widget will afterwards no longer be controlled on the basis of usage data recorded by Outbrain.

    h) Hotjar

    We employ Hotjar, which essentially is a tracking code-based web analysis tool offered by Hotjar Ltd., (Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta). By means of Hotjar, interactions between randomly selected, individual visitors of our website are recorded in an anonymised form. This creates a log of e.g. mouse movements and clicks, with the aim of finding possibilities for improving our offers. Moreover, information on the operating system, browser, inbound and outbound references (Links), geographic origin, as well as resolution and nature of the device accessing our website are analysed for statistical purposes. Moreover, we offer the possibility of an anonymous user feedback via Hotjar by means of so-called "Feedback Pools". The recorded information is not person-related, is stored by Hotjar Ltd. and is not passed on to other third parties. You may find supplementary information on functions and data usage by means of Hotjar at https://www.hotjar.com/privacy. If you do not desire an analysis of your web site by means of Hotjar, you can activate this on all Internet sites that employ Hotjar, by setting a DoNotTrack header in your browser (Hotjar-opt-out).

    i) sendgrid

    For the dispatch of order confirmation messages, we employ the service provider SendGrid. SendGrid is an offer of SendGrid, Inc., 1401 Walnut, Boulder, CO 80302, USA. Information on the data privacy policy of SendGrid may be found at https://sendgrid.com/privacy.

    j) MailChimp

    For the dispatch of newsletters, we utilise the services of MailChimp, an offer of Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service which inter alia enables the organisation and dispatch of newsletters. When you input data for the purpose of receiving newsletters (e.g. your email address), these are stored on the servers of MailChimp in the USA. MailChimp has received a certification in accordance with the "EU-US Privacy Shield". The "Privacy Shield" is an agreement concluded between the European Union (EU) and the USA that shall guarantee compliance with European data protection and data privacy standards in the USA.

    With the help of MailChimp, we are able to analyse our newsletter campaigns. When you open an email that has been sent by MailChimp, a file contained in the email (so-called web-beacon) establishes a connection to the servers of MailChimp in the USA. Thus, it is possible to determine whether a newsletter message was opened and which links, if any, were clicked. Moreover, technical information is recorded (e.g. time of retrieval, IP-address, browser type and operating system). We are not able to attribute this information to the respective recipients of the newsletters. They exclusively serve the purpose of statistical analysis of newsletter campaigns. We can use the results of these analyses to better adapt future newsletters to the interests of the recipients.

    If you do not wish any analysis by MailChimp, you need to unsubscribe from the newsletter. For this purpose, we provide a relevant link in each newsletter message.

    The data processing is performed on the basis of your consent (Art. 6 para. 1 lit. a GDPR), which you can revoke at any time. The lawfulness of the data processing procedures that have already taken place remains unaffected by such revocation.

    The data stored by you with us for the purpose of receiving newsletters remain stored by us until your deregistration from the newsletter and will be deleted from both our servers and from the servers of MailChimp after you unsubscribe from the newsletter. Data, which have been stored by us for other purposes (e.g. email addresses for the member section), remain unaffected thereby. For more details, you may wish to consult the data privacy provisions of MailChimp at https://mailchimp.com/legal/terms/.

    We have concluded a so-called "Data Processing Agreement" with MailChimp, in which we obligate MailChimp to protect the data of our customers and not to disclose them to any third parties.

    Consent, right of withdrawal and right to object

    We have integrated links to our Internet presences in the social networks (Facebook, YouTube, Twitter, Instagram, Pinterest, Google+) on our website, which can be reached by clicking the respective button on our News Page. We would like to point out in this connection that these are only nks that redirect you to our Internet presence in the respective social network, these are not so-called plug-ins, which enable you for instance to "share" or "like" information on our website in the respective network. As far as we know, it is not technically feasible that the above-mentioned social network can collect personal data on our website by means of this mere linking. When you click any of the links, you are transferred to our Internet presence in the respective social network. As regards the purpose and scope of the data collection made by that network, you may wish to consult the data privacy information of the relevant network.

    Use of Facebook social plugins

    This website uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are recognizable by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

    When a user visits a web page of this online offering that contains such a plugin, his browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's browser and integrated into the website by the browser. The provider therefore has no influence on the extent of the data collected by Facebook with the help of this plugin and therefore informs users according to their level of knowledge: By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. If a user interacts with the plugins, for example pressing the Like button or leaving a comment, the information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.

    The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options for protecting the privacy of users, can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/ ,

    If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it with his member data stored on Facebook, he must log out of Facebook before visiting the website and delete corresponding Facebook cookies. It is also possible to block Facebook social plug-ins with add-ons for the browser, for example with the "Facebook Blocker".

    This Data Privacy Policy is at present in force and effect and was last amended in May 2018. 

    The further development of our website and the offers made on it or as a result of amended legal or official regulations may necessitate an amendment of this Data Privacy Policy. The Data Privacy Policy, as amended, can at any time be retrieved by you from our website at https://www.bellicon.com/de_de/datenschutz, and printed out.