By placing an order over the phone or online, customer acknowledges and agrees to all Terms and Conditions herein.
The following terms and conditions regulate the business conditions between bellicon USA LLC and its customer (called "Customer"), and apply to all customer orders. No terms and conditions other than those contained herein shall be binding unless made in writing and signed by bellicon USA LLC. All terms and conditions contained in any prior oral or written communication, which are different from or in addition to the terms and conditions contained herein are hereby rejected and shall not be binding.
Whichever type of bellicon® Rebounder you have chosen for purchase, it is warranted for parts only from the date of purchase (proof of purchase is necessary).
The warranty is provided only under the condition that the bellicon Rebounder is used "normally", which means according to Safety Instructions
In case a frame or Rebounder mat is damaged within the warranty period and the Rebounder has not been damaged through rough usage and has always been used in accordance with the Safety Instructions, please let us know immediately. bellicon USA LLC will then decide for each case, if the concerned part will be repaired or replaced.
3. Shipping and Delivery
Shipping: Orders are fulfilled as quickly as possible given current stock availability. If an item is out of stock, the Customer will be informed immediately and can choose to wait until the particular item is back in stock or to receive his/her money back. No particular delivery date can be guaranteed and under no circumstances, can bellicon USA LLC be held responsible for delays in delivery. All merchandise is shipped to the Customer by FedEx, with the price as charged, if applicable, by FedEx being passed through to the Customer. All responsibility for the safe and timely delivery of the merchandise becomes FedEx's once the merchandise is in the possession of FedEx. If the Customer purchases a Rebounder, it is important to keep in mind, that Rebounders are sent "Indirect Signature Required" which means that the Customer needs to sign when receiving the shipment, or leave sufficient authorization. After three unsuccessful delivery attempts, FedEx will send the shipment back to bellicon USA LLC at the customer's expense. The Customer must contact FedEx before this happens to ensure a successful delivery.
Please inspect the Rebounder (or whatever you have ordered) immediately. You have 5 (five) business days to report a problem to bellicon USA LLC.
Keep the original packaging. Don't throw it away. You might need it later. We accept claims and returns only in original packing.
All prices are net prices (not including sales tax, if any).
The prices of all bellicon Rebounder products include a 60 day free membership to the bellicon Home online video platform. By purchasing a bellicon and agreeing to the Terms and Conditions contained herein, the Customer agrees to registration performed by bellicon USA to the bellicon Home platform. The Customer is not obligated to purchase any video subscription services at any time but may choose to do so if they wish upon expiration of the 60 day free membership.
5. Conditions of payment
Full Payment (including tax) is due at time of order placement with the exception of authorized installment plans. Any such installment plans will have explicit repayment terms that are provided by bellicon USA LLC and agreed upon by the Customer prior to purchase and are non-negotiable unless otherwise stated. INTERNATIONAL CUSTOMERS: For all customers outside of the United States and Canada, prices do not include brokerage fees and taxes. The brokerage fee is a minimum of $10. You will be billed for these fees when your order is delivered. We do not know the cost since every country and province/region may have different policies. Please contact your local customs office to get an estimate. For Canadian customers, you will not be assessed for duty, customs, and brokerage by bellicon USA. You will receive a separate invoice for these fees from FedEx.
6. Damaged Goods Claims
a) Damage through transportation. All damage due to transportation must be reported immediately to bellicon USA LLC and no later than five business days following the receipt of the item. The original packaging needs to be kept available for FedEx inspection. If the original packaging is unavailable, no claim can be accepted. Replacements for possible damage caused during transportation will only be made, if the claim is accepted by FedEx. bellicon USA LLC acts only as the middleman between the customer and FedEx. If FedEx refuses the claim, bellicon USA LLC cannot be held responsible for any claims, damages, or reimbursement.
b) All other damaged goods claims, must be sent to bellicon USA LLC within five business days after receipt of delivery, with sufficient detail for an objective assessment of the damage to be made. The original packaging needs to be kept available for further inspection. If the goods are found to be damaged due to no fault of the Customer, bellicon USA LLC will send free replacements of the damaged parts.
7. Return Policy for non damaged merchandise
bellicon USA LLC accepts the return of merchandise from customers within 30 days from the delivery date. To be eligible for return, the merchandise must be in absolutely impeccable condition and be returned in its original shipping box along with all contents.
The Customer must inform bellicon USA LLC about his or her wish to return the merchandise so that bellicon USA LLC can prepare to receive your shipment. bellicon USA LLC will then give the customer an address to ship the product to. Return shipping to bellicon USA LLC is at the customer's expense unless the return is a result of a shipping error caused by bellicon USA LLC at which point bellicon USA LLC will rectify the problem promptly without expense to the customer. Merchandise that is returned to bellicon USA LLC without prior approval will be sent back to the Customer at Customer's expense and no reimbursement will be issued.
After having received authorization, the Customer has three business days to initiate the shipping and to send the tracking number to firstname.lastname@example.org If bellicon USA LLC does not receive a tracking number within these three business days, no reimbursement can be given.
Initial shipping costs (if any) as well as return shipping costs and insurance are the responsibility of the Customer. The Customer must send the merchandise via FedEx or UPS with "Direct Signature required" in order to be able to prove delivery to bellicon USA LLC. If the item is returned to bellicon USA LLC in a damaged condition and it is determined that such damage has happened either at the customer's premises through rough handling or during the return shipping process, no reimbursement will be given.
No returns can be accepted for items purchased with a warehouse clearance discount.
8. Reimbursement Policy
a) Reimbursement for items that arrived damaged at the customer's premises. For valid damaged good claims (see "Damaged Good Claims above), bellicon USA LLC will either replace the item free of charge or, if the customer does not desire an exchange, a total refund of his payment will be processed. However, if the item is found to NOT be defective, the customer is responsible for the shipping costs associated with the return of the item.
b) Reimbursement for Returns of undamaged merchandise. If the customer wishes to return the merchandise for reasons other than those discussed in sub paragraph a) immediately above, the following fees will be deducted from any reimbursement:
1. All initial shipping costs paid by the Customer.
2. Shipping and handling for return shipment. If she customer wishes to use their own shipping carrier for the return shipment, the tracking number must be provided to bellicon USA LLC in order to prepare for receipt of the returned item.
3. 15% reconditioning fee for all rebounder returns.
Returns will be accepted only, if the item arrives at bellicon USA LLC in absolutely impeccable condition, in its original packing, and with all original content. In case of an incomplete return, or if the merchandise arrives in a damaged condition either through rough handling at the customer's premises or is damaged during the return shipping process, either a partial reimbursement or no reimbursement at all will be given depending on the extent of the damage to the item.
10. Guarantee / Warnings
Whichever type of bellicon Rebounder you have chosen for purchase we will refer to it hereinafter as “Rebounder”;
The Rebounder you are about to purchase is 100% guaranteed to be flawed in some manner, since it was devised by human beings, created, sold, and shipped by human beings, and since humans are incapable of perfection, we can 100% guarantee the realistic possibility that anyone can potentially suffer loss or sustain injury (even fatal injury) as a result of using this Rebounder, or even being near it. Therefore we are providing you in writing, a warning and guarantee that some such loss or injury can or will possibly occur from the use of this Rebounder, simply due to its human design and fabrication. Even the instructions for use may have been insufficient and/or flawed.
We herewith notify users that there are no implied warranties, and none are to be assumed to exist for damage, injury, or death resulting from use or in any other relation to the Rebounder. We herewith also notify the customer that by accepting possession of the Rebounder they will accept full responsibility for any loss or injury arising from, or in conjunction with, the Rebounder. Possession of a Rebounder will only be conveyed to individuals, businesses, or organizations who will accept these responsibilities. All others who are not willing to take on such responsibility need not apply for purchase or use of a Rebounder. Users, their heirs and assigns, are hereby permanently and forever discharging bellicon USA LLC from any and all liability whatsoever.
If any of the above subject matter is ruled to be illegal in any court of law, in which the validity of this document may be contested, any resulting partial invalidation of this document shall not invalidate the remainder of the rights, duties, and stipulations contained herein. Notwithstanding the above, in the event that any person who brings any type of legal action against bellicon USA LLC, this action shall be brought to the State of Wyoming, and any such action shall be governed by the laws of the State of Wyoming. This shall include any claim of product defect(s) or liability due to design or manufacturing imperfections.
You might have questions to paragraph 10. We are happy to tell you why we need to place it on our website.
bellicon USA LLC
(1) The Seller grants the Customer a 30-day right of return for all products available in the online shop. The period of the right of return begins with delivery of the goods to the Customer. The deadline is met if the goods are received by the Seller within the 30-day return period.
(2) The return of the respective product is only possible with original packaging. The return of reduced articles or articles marked by a special offer is excluded.
(3) The return of the goods is carried out according to the Customer’s choice against goods, credit note or refund of the paid amount. For the refund, the Seller uses the same means of payment as the Customer.
(4) The delivery costs for the return of the goods are borne by the Seller.
(5) The legal warranty rights as well as the right of revocation are not affected by the right of return.